Support that doesn't cost a fortune.
TidySupport gives you an AI agent, shared inbox, and knowledge base — without the Intercom price tag. Free to start, $29/mo to grow.
No credit card required · Up and running in 5 minutes
Everything your support team needs
One tool, not a stack. AI handles the volume, humans handle the edge cases.
AI Agent
Resolves support tickets automatically. Knows your product, escalates when needed.
Shared Inbox
One inbox for email, chat, and AI-handled conversations. No ticket juggling.
Knowledge Base
Publish and auto-sync your docs. The AI uses it to answer questions correctly.
Session Replay
Watch exactly what users did before they reached out. Debug in seconds.
Signals
Track in-app events and trigger proactive messages when users need help.
Translations
Auto-translate your widget and KB into 30+ languages.
Slack Connect
Let customers contact you directly from Slack. No switching apps.
Webhooks + Zapier
Connect to any tool. Build automations without writing backend code.
Intercom is great. $300/mo is not.
TidySupport does 90% of what Intercom does, at 10% of the price. Built by founders who were tired of paying legacy tool prices.
"Intercom wanted $400/mo to cover my 4 products properly. I had one $100 license I was stretching across all of them. So I built TidySupport instead. Now I charge you $29/mo for it."— Jorge, founder of TidySupport
Great customer support, without the enterprise bill.
AI-powered customer support that doesn't cost a fortune. No seat limits on paid plans, no hidden fees.
Free
Start building your support experience
- Live chat widget
- Email channel
- AI Auto-responder?100 messages / month
- 3 team seats
- Last 100 conversations
- 10 knowledge pages
- API access
No credit card required
Starter
For teams ready to replace legacy support tools
- Unlimited conversation history
- Unlimited team seats
- AI Auto-responder?1,000 messages / month
- 50 knowledge pages
- 14-day knowledge refresh
- Email channel
- 3 webhooks + Zapier
- API access
Pro
Everything you need to deliver great support at scale
- Unlimited conversation history
- Unlimited team seats
- 5x more AI Auto-responder?5,000 messages / month
- 500 knowledge pages
- Weekly knowledge refresh
- Slack Connect
- Email channel
- 10 webhooks + Zapier
- API access
- Session Replay
Compare all features
Everything that's included in each plan, side by side.
| Feature | Free | Starter | Pro |
|---|---|---|---|
| Core | |||
| AI Auto-responder | 100 msgs | 1,000 msgs | 5,000 msgs |
| Team seats | 3 | Unlimited | Unlimited |
| Conversation history | Last 100 | Unlimited | Unlimited |
| Knowledge Base | |||
| Knowledge pages | 10 | 50 | 500 |
| Knowledge refresh | Manual | 14 days | Weekly |
| Channels | |||
| Live chat widget | |||
| Email channel | |||
| Slack Connect | |||
| Integrations & API | |||
| API access | |||
| Webhooks | 3 | 10 | |
| Zapier access | |||
| Add-ons (available) | |||
| Session Replay | |||
| Signals | |||
| Translations | |||
| AI top-up (+500 msgs) | |||
| Support | |||
| Email support | |||
| Priority support | Early access + priority |
"Intercom wanted $400/mo to cover my 4 products properly. I had one $100 license I was stretching across all of them. So I built TidySupport instead. Now I charge you $29/mo for it."— Jorge, founder of TidySupport
Extend when you need to
Pay only for the extras you use. All add-ons can be added or cancelled at any time.
Ready to replace Intercom?
Start free. Upgrade when you need more AI messages. Cancel whenever you want.
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