You didn't start a company to answer tickets.
TidySupport handles the support queue so you can build your product. AI resolves the routine. Flat pricing, no surprises.
Free plan available·No credit card required·Set up in 5 minutes
Everything your team needs, in one place.
Emails and Chats in one inbox.
Email, live chat, and social messages merge into a single timeline. Your team sees every conversation in context — no more switching tabs, no more lost threads.
- Email, chat, and social in one view
- Full conversation history per contact
- Team assignment with collision detection
AI that resolves.
Not deflects.
TidySupport AI reads the full conversation, pulls answers from your knowledge base, and drafts a reply your customers will actually appreciate. Send with one click, or edit first — you're always in control.
- Drafts replies from your knowledge base
- Auto-resolves routine questions instantly
- Smart handoff when a human is needed
Be there before they leave.
A fast, beautiful widget on your site. See who's browsing in real time, start conversations proactively, and turn visitors into loyal customers.
- Customizable to match your brand
- Real-time visitor tracking
- Email follow-up when they go offline
<script src="tidysupport.com/widget.js"></script> <script> TidySupport.init({ "your-workspace-id" }) </script>
They weren't built for teams like yours.
Enterprise help desks charge enterprise prices — per seat, per resolution, per feature. TidySupport gives you the full platform for one flat price.
“Charges per seat, per resolution, per feature — then changes the pricing again next quarter.”
- $29/seat/mo minimum — scales fast with your team
- AI resolutions billed at $0.99 each — 1,000 tickets = $990/mo extra
- Core features locked behind $85+/seat plans
“Built for enterprises with 50-person support teams and 6-month procurement cycles.”
- Starts at $55/agent/mo — no free tier, no solo plan
- AI add-on is another $50/agent/mo on top
- Feels like it was built in 2010 and never left
“A maze of upsells. Every useful feature is locked behind a higher tier.”
- Free tier is bait — automations start at $49/agent
- AI features require $79/agent Freddy add-on
- 5 separate products to buy for a complete stack
Up and running in three steps
Connect your channels
Plug in email, add the chat widget, connect Slack. All messages flow into one inbox automatically.
AI handles the routine
The AI agent answers FAQs, checks billing, and resolves common issues — instantly, in any language.
You handle the rest
Complex issues get routed to your team with full context. No lost threads, no context switching.
30+ features. One flat price.
No per-seat pricing, no per-resolution fees, no “contact sales” walls. Everything Intercom charges extra for — included on every plan.
Intercom starts at $29/seat + $0.99/resolution. Zendesk starts at $55/agent. Freshdesk locks AI behind $79/agent. We start at $0.
You know the price before the month starts.
Free
Start building your support experience
- Live chat widget
- Email channel
- AI Auto-responder?100 messages / month
- 3 team seats
- Last 100 conversations
- 10 knowledge pages
- API access
No credit card required
Starter
For teams ready to replace legacy support tools
- Unlimited conversation history
- Unlimited team seats
- AI Auto-responder?1,000 messages / month
- 50 knowledge pages
- 14-day knowledge refresh
- Email channel
- 3 webhooks + Zapier
- API access
Pro
Everything you need to deliver great support at scale
- Unlimited conversation history
- Unlimited team seats
- 5x more AI Auto-responder?5,000 messages / month
- 500 knowledge pages
- Weekly knowledge refresh
- Slack Connect
- Email channel
- 10 webhooks + Zapier
- API access
- Session Replay
"Intercom wanted $400/mo to cover my 4 products properly. I had one $100 license I was stretching across all of them. So I built TidySupport instead. Now I charge you $29/mo for it."— Jorge, founder of TidySupport
Compare all features
Everything included in each plan, side by side.
| Feature | Free | Starter | Pro |
|---|---|---|---|
| Core | |||
| AI Auto-responder | 100 msgs | 1,000 msgs | 5,000 msgs |
| Team seats | 3 | Unlimited | Unlimited |
| Conversation history | Last 100 | Unlimited | Unlimited |
| Knowledge Base | |||
| KB pages | 10 | 50 | 500 |
| Knowledge refresh | Manual | 14 days | Weekly |
| Channels | |||
| Live chat widget | |||
| Email channel | |||
| Slack Connect | |||
| Integrations & API | |||
| API access | |||
| Webhooks | 3 | 10 | |
| Zapier access | |||
| Add-ons (available) | |||
| Session Replay | |||
| Signals | |||
| Translations | |||
| AI top-up (+500 msgs) | |||
| Support | |||
| Email support | |||
| Priority support | Early access + priority |
Get your mornings back.
Set up in 5 minutes. No credit card. No per-seat pricing. See why teams are switching to TidySupport.
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