Pricing
You know the price before the month starts.
MonthlyAnnual2 months free
Free
Free forever
Start building your support experience
- Live chat widget
- Email channel
- AI Auto-responder?100 messages / month
- 3 team seats
- Last 100 conversations
- 10 knowledge pages
- API access
No credit card required
Best value
Starter
$24/month
Save $60/yr
For teams ready to replace legacy support tools
- Unlimited conversation history
- Unlimited team seats
- AI Auto-responder?1,000 messages / month
- 50 knowledge pages
- 14-day knowledge refresh
- Email channel
- 3 webhooks + Zapier
- API access
Most Popular
Pro
$66/month
Save $156/yr
Everything you need to deliver great support at scale
- Unlimited conversation history
- Unlimited team seats
- 5x more AI Auto-responder?5,000 messages / month
- 500 knowledge pages
- Weekly knowledge refresh
- Slack Connect
- Email channel
- 10 webhooks + Zapier
- API access
- Session Replay
"Intercom wanted $400/mo to cover my 4 products properly. I had one $100 license I was stretching across all of them. So I built TidySupport instead. Now I charge you $29/mo for it."— Jorge, founder of TidySupport
Compare all features
Everything included in each plan, side by side.
| Feature | Free | Starter | Pro |
|---|---|---|---|
| Core | |||
| AI Auto-responder | 100 msgs | 1,000 msgs | 5,000 msgs |
| Team seats | 3 | Unlimited | Unlimited |
| Conversation history | Last 100 | Unlimited | Unlimited |
| Knowledge Base | |||
| KB pages | 10 | 50 | 500 |
| Knowledge refresh | Manual | 14 days | Weekly |
| Channels | |||
| Live chat widget | |||
| Email channel | |||
| Slack Connect | |||
| Max attachment size | 2 MB | 5 MB | 10 MB |
| Integrations & API | |||
| API access | |||
| Webhooks | 3 | 10 | |
| Zapier access | |||
| Add-ons (available) | |||
| Session Replay | |||
| Signals | |||
| Translations | |||
| AI top-up (+500 msgs) | |||
| Support | |||
| Email support | |||
| Priority support | Early access + priority |
Extend when you need to
Pay only for extras you use. Cancel any time.
AI Top-Up
+500 AI messages / month
$8 / month
Session Replay
Record and replay user sessions
From $9 / month
Signals
In-app event tracking and analytics
From $9 / month
Knowledge Pages+
Expand your KB beyond plan limits
From $9 / month
Translations
Auto-translate your KB and widget
From $9 / month