From writing your first article to a fully searchable public knowledge base
Write articles with headings, bullet lists, images, code blocks, and callouts. No Markdown knowledge required — just type and format like a document.
Organize articles into categories so customers can browse by topic. Create a clear structure that scales as your product grows.
Every workspace gets a dedicated help center URL. Share it in your widget, emails, and footer so customers always know where to look for help.
Customers can search your entire knowledge base instantly. Results appear as they type, surfacing the most relevant articles first.
Every article you write also trains your AI. Better articles mean more accurate AI-suggested replies for your support agents.
Articles surface directly inside the chat widget. Customers can find answers on their own without ever starting a conversation.
Write your first article in minutes. Publish your help center with one click. Reduce support volume starting this week.