How to Add TidySupport to WordPress

Add live chat to your WordPress site in minutes — no plugin required.

Image: TidySupport chat widget on a WordPress site

Log in to WordPress admin

Go to your WordPress admin dashboard and log in with your credentials.

Open the Theme Editor

Go to Appearance → Theme Editor. In the right sidebar, click on footer.php. We recommend using a child theme to prevent your changes from being overwritten during theme updates.

Image: WordPress Theme Editor showing footer.php

Add the script tag

Find the closing </body> tag and paste the TidySupport script just before it.

HTML

<script src="https://cdn.tidysupport.com/widget.js" data-workspace-id="YOUR_WORKSPACE_ID" async></script>

Replace YOUR_WORKSPACE_ID with your workspace ID from Settings → Widget in your TidySupport dashboard.

Alternative: Use a plugin

You can also use a plugin like "Insert Headers and Footers" to paste the script without editing theme files. Go to Plugins → Add New, search for "Insert Headers and Footers", install it, then paste the script in the Footer section under Settings → Insert Headers and Footers.

Save and verify

Click Update File to save your changes. Visit your site and you should see the chat bubble in the bottom-right corner.

Image: Chat bubble on a WordPress site

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