Import your customers so agents always have context
Upload your existing customer list from Excel, Google Sheets, or any CSV file. When a customer reaches out, your support agents see their name, contact details, and custom properties right in the conversation—no lookup required.
Why import your contacts into TidySupport?
Smart Field Mapping
Automatically matches your CSV columns to contact fields, supporting both built-in and custom properties.
Bulk Processing
Import thousands of contacts at once with reliable background processing and real-time progress updates.
Duplicate Prevention
Automatically detects and handles duplicate emails to keep your contact list clean and organized.
Data Validation
Validates email formats, phone numbers, and custom field types to ensure high-quality contact data.
Custom Properties
Import any custom data fields you need—plan type, account ID, region—so agents have the context that matters most.
Error Reporting
Detailed error reports help you fix data issues and ensure successful imports every time.
How it works
1. Upload your CSV file
Drag and drop your CSV file or browse to select it. We support files from Excel, Google Sheets, and more.
2. Map your fields
Our smart mapper automatically detects common fields. Review and adjust mappings as needed.
3. Import and support
Start your import and watch as your contacts are added. Agents will see customer details the moment they open any conversation.
Ready to import your contacts?
Bring your existing customers into TidySupport so your support team always knows who they're talking to.